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FAQ

If you need more answers than these general questions, our support agents are ready to help.

Porcelain tile is a very high density product, fired at high temperatures and has superior durability and a low water absorption rate. The glazes on porcelain tile are known for a higher range of color variation, giving a rich custom look. Porcelain tile is known for longevity and durability.

The primary components to make porcelain are clay, feldspar, and silica.

Feldspar – composed of flint and aluminum silicate. Flint is a hard quartz used as a flux in a porcelain mixture to reduce the temperature at which liquid glass is formed which then helps to form the bonds between the grains during the vitrification processes that makes up the porcelain.

Silica – a chemical compound formed by combining silicon and oxygen gas. This is most commonly used for firing the porcelain body. This helps to improve the physical properties for the final product.

A rectified tile is a tile that has been mechanically finished on all sides to achieve uniformity and consistency.

Yes; however, exterior applications require special precautions and installation methods. Please check with your Concept Surfaces’ representative or call us directly at 972.386.4900

NO, because wall tiles tend to be thinner, smoother, and more delicate. Also, depending on the tile, because of the smoother surface of wall tile this can cause for a slicker surface when wet. Please check with your Concept Surfaces’ representative or call us direct at 972.386.4900

Recommended by the Tile Council of North America (TCNA), installations should be on a 1/3 or 33% offset on tile to reduce the greatest amount of lippage when installed.

Grout joint recommendations vary by product and application, and cannot be installed without one. For most products the recommended grout joint width is 1/8.

Yes.

Cove Lighting is a form of indirect lighting built into ledges, recesses, or valances in a ceiling or high on walls of rooms, typically installed with a minimum clearance of 12 inches to prevent hot spots. This will direct the light upward towards the ceiling and down adjacent walls. It may be used as primary lighting or for aesthetic accents. The primary benefits of cove lighting is to hide light fixtures and to provide a balanced warm light to an area.

Through body – tiles where the colors and patterns are consistent between the surface and body of the tile.

Color body – using the most predominate pigment from the surface glaze for the tile body (also known as the bisque). This close color match makes it less noticeable when the tile get chipped or scratched.

Ink Jet body – tiles that have printing on the underside of the glass to create any desired effect.

Slip rate is determined by Coefficient of Friction (COF). COF is the ration between two forces necessary to move one surface horizontally over another and the pressure between the two surfaces.

Dynamic Coefficient of Friction (DCOF) specifically tests the friction of an object that is already in motion and is the tile’s rating for how slip-resistant they are, according to the force needed to start two surfaces sliding. For an example, a person walking onto a surface and stepping onto the tile.

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